If it wasn’t for Cathi my trip would never have happened. Last minute the airline cancelled flight and she spent untold amount of time trying to coordinate another flight with the exact room selection at my hotel of choice. I am so glad I used a travel agent!! She even arranged a wheelchair for me at the airport for my return flight as I sprained my ankle at the hotel. I will never book a trip without using a travel agent and Cathi definitely earned my business!